About SoundPanel.com™

Home » About Us

Service Excellence

Creativity and experience are our hallmarks, plus we stand by the quality of everything we design and sell. We have a Staff System Designer with 33 years experience, in addition to our Graphic Designer. We pride ourselves on our superb customer service and the knowledge of our people. We offer our customers unsurpassed expertise on commercial backlit display products and we serve the United States of America. Lightbox Concepts™ is "anti-Spam" and does not use unethical promotional methods. All data is private and will not be sold or shared with any entities outside of our company. This site is reserved for the use of Lightbox Concepts™ customers only.

Purchasing, Manufacturing and Shipping

We can work directly with consumers, as an electrician is all that you need to install these products. We also have considerable experience with corporate, government and educational customers, as well. We welcome inquires from retailers, custom installers, builders, contractors, architects, interior designers and anyone with both vision and specific needs. We usually only ship to addresses within the US, but contact us for potential international orders. As our products are custom made and fairly quickly shipped out, we do not accept Purchase Orders and require pre-payment before manufacturing commences.

We accept Discover, MasterCard and VISA, plus have a "Pay by Check" discount. Most orders are shipped out within 7 to 8 business days and most larger orders are shipped out within  10 business days. Add at least 4 to 7 days for the shipper to get it to you for an order delivery time of about 2-1/2 to 3 weeks. Unusual custom orders and large quantities can take 4 to 5 weeks to deliver - contact us for specific lead time, exact cost estimates and complete product information. As our products are custom manufactured to your specifications, there are no returns for refund or exchange. All products carry a full 1-year manufacturer's warranty - click here for details.

Contact Us

Click here for our contact form - we look forward to hearing from you!